Quiz  /  Business Environment Class 11 MCQ Questions With Answers

  • 1. 
    An organisational structure outlines the roles and responsibilities of each member of a business. True or False?

  • True
  • False

  • 2. 
    Consistently monitoring similar businesses is an appropriate action to remain competitive. True or False?

  • True
  • False

  • 3. 
    Which factor of the External Operating Environment is affected when a rival business makes changes to its product or pricing?

  • Customers
  • Competitors
  • Suppliers
  • Interest Groups

  • 4. 
    The four factors contributing to the External (Operating) Business Environment include:

  • Owners/Management, Employees, Organisational Culture, Organisational Structure
  • Customers, Clients, Suppliers, Distributors
  • Employees, Employers, Customers, Clients
  • Customers, Competitors, Suppliers, Interest Groups

  • 5. 
    Which of the following is NOT a type of interest group?

  • Professional Association
  • Government
  • Trade Union
  • Public Interest Group

  • 6. 
    Shared beliefs, values, expectations, attitudes and behaviours are all examples of which Internal Environmental factor?

  • Owner/s/Management
  • Employees
  • Organisational Structure
  • Organisational Culture

  • 7. 
    Which is NOT included in the STEEPLE Macro Environment?

  • Socio-Cultural Factors
  • Ethical Factors
  • Diversity Factors
  • Political Factors

  • 8. 
    The way a Business divides, organises and coordinates its activities is an example of which Internal Environmental factor?

  • Owner/s/Management
  • Employees
  • Organisational Structure
  • Organisational Culture

  • 9. 
    The three inter-related environments that impact a business include:

  • Internal, Micro, and Legislation
  • Internal, External, and Operations
  • Internal, External Operating, and Socio-cultural
  • Internal, External Operating, and External Macro

  • 10. 
    Establishing a strong customer base, gaining loyalty, and building relationships are all examples of which External Operating factor?

  • Customers
  • Competitors
  • Suppliers
  • Interest Groups

  • 11. 
    What is important in the relationship that a business develops with its suppliers?

  • Reliability
  • Cost Effectiveness
  • Positivity
  • All of the above

  • 12. 
    What are the four factors contributing to the Internal Business Environment?

  • Customers, Competitors, Suppliers, Interest Groups
  • Customers, Clients, Suppliers, Distributors
  • Employees, Employers, Customers, Clients
  • Owners/Management, Employees, Organisational Culture, Organisational Structure
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