• 1. 
    ____________ and _____________ are internal factors that affect a business operation.

  • Strengths and Weaknesses
  • Strengths and Opportunities
  • Opportunities and Threats
  • Weaknesses and Threats
  • 2. 
    The process of planning, pricing, promoting, selling, and distributing ideas, goods, or services to create exchanges that satisfy customers.

  • Marketing
  • Market Segmentation
  • Mass Marketing
  • Target Market
  • 3. 
    There is a shortage of pumpkins due to a rainy summer, so consumers are charged more per item containing pumpkin puree in the fall.

  • Market Planning
  • Marketing Information Management
  • Selling
  • Pricing
  • 4. 
    Grouping people with similar lifestyles, shared values, attitudes and opinions

  • Psychographics
  • Demographics
  • Geographics
  • Behavioral
  • 5. 
    Politicians use marketing techniques to promote their platform or

  • Ideas
  • Goods
  • Services
  • Foundations
  • 6. 
    A manufacturer of apparel signs a contract with a company that specializes in trucking and warehousing of imported goods.

  • Product Service Management
  • Pricing
  • Distribution
  • Financing
  • 7. 
    An analysis of a company's strengths, weaknesses and the opportunities and threats that surround it.

  • SWOT Analysis
  • Marketing Plan
  • Executive Summary
  • Economic Impact
  • 8. 
    Tangible items that have monetary value and satisfy your needs and wants such as cars, toys, furniture, televisions, clothing, and candy.

  • Goods
  • Services
  • Marketing Ideas
  • Foundations
  • 9. 
    A _____________ lists information about the target market such as age, income level, ethnic background, occupation, attitudes, lifestyle and geographic residence.

  • Customer Profile
  • Target Market
  • Mass Market
  • Product
  • 10. 
    A formal, written, document that directs a company's activities for a specific period of time is a

  • Marketing Plan
  • Target Market
  • Executive Summary
  • Target Plan
  • 11. 
    A small manufacturer applies for a bank loan in order to upgrade its computer network.

  • Pricing
  • Financing
  • Distribution
  • Marketing Information Management
  • 12. 
    Steve works in marketing research. His main job is to gather data from focus groups and analyze it to discover marketing trends and customer buying patterns.

  • Product Service Management
  • Marketing Information Management
  • Financing
  • Distribution
  • 13. 
    Statistics that describe a population in terms of personal characteristics such as age, gender, income, marital status

  • Demographics
  • Psychographics
  • Behavioralistics
  • Geographics
  • 14. 
    A cell phone company offers an extended warranty to consumers to purchase that covers their phone repairs for 2 years from the purchase date.

  • Selling
  • Pricing
  • Promotion
  • Product Management
  • 15. 
    A company uses data from its sales records to reduce its product line by eliminating the products that did not sell well in the last two years.

  • Marketing Information Management
  • Market Planning
  • Promotion
  • Product Management
  • 16. 
    Segmentation of the market based on where people live

  • Geographics
  • Geography
  • Demographics
  • Psychographics
  • 17. 
    A retail employee puts a pair of shoes on a customer and asks how they feel.

  • Marketing Information Management
  • Selling
  • Promotion
  • Product Management
  • 18. 
    A customer buys a Kindle and books from Amazon.com to get ready for an upcoming vacation.

  • Distribution
  • Product Management
  • Market Planning
  • Marketing Information Management
  • 19. 
    Designing, producing, maintaining, and improving products or services to meet changing needs and wants.

  • Marketing Information Management
  • Product/Service Management
  • Financing
  • Selling
  • 20. 
    The Marketing Mix includes which 4 components?

  • Product, Price, Place, Promotion
  • Place, Pattern, Promotion, Pizazz
  • Point of View, Place, Pattern, Premium
  • Promotion, Pattern, Premium, Product
  • 21. 
    The Washington Redskins have a Facebook advertisement to buy apparel, to which they count how many clicks or hits they receive to their official website.

  • Promotion
  • Marketing Information Management
  • Product Management
  • Selling
  • 22. 
    Sponsoring a local football team by purchasing a banner advertisement on the field to give back and boost your image in the community.

  • Distribution
  • Promotion
  • Product/Service Management
  • Selling
  • 23. 
    A television commercial stresses the benefits of buying a new protein bar.

  • Pricing
  • Promotion
  • Selling
  • Product Service Management
  • 24. 
    All people who share similar needs and wants and who have the ability to purchase a given product are called a

  • Market
  • Kingdom
  • Book Club
  • Denomination
  • 25. 
    The ______________ includes 4 basic marketing strategies.

  • Marketing Mix
  • Targeting Mix
  • Product Mix
  • Store Mix
  • 26. 
    A team of workers approach customers in a mall to ask them their opinion about the upcoming political election and the candidates running for office

  • Pricing
  • Selling
  • Distribution
  • Marketing Information Management
  • 27. 
    Any direct and personal communication with customers to assess and satisfy their needs and wants - involves not only satisfying customers but also anticipating their future needs

  • Promotion
  • Selling
  • Distribution
  • Pricing
  • 28. 
    A retailer decides to mark down or lower the price the store's selection of products in August.

  • Pricing
  • Distribution
  • Selling
  • Product Service Management
  • 29. 
    Moving products from the producer to the consumer.

  • Distribution
  • Pricing
  • Selling
  • Promotion
  • 30. 
    Which of the following IS NOT 1 of the 7 Functions of Marketing?

  • Servicing
  • Marketing Information Management
  • Pricing
  • Product/Service Management
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