• 1. 
    Unethical behaviour is often triggered by

  • pressure from higher management to achieve goals
  • an organizational atmosphere that condones such behaviour
  • both (a) & (b)
  • a system of checks and balances
  • 2. 
    The business community’s aversion to binding international legal standards governing corporate operations contrasts with its strong advocacy of international law commitments applied to the obligation of governments towards

  • Banks
  • Business and Shareholder itself
  • Suppliers
  • Foreign investors
  • 3. 
    Milton Friedman stated his belief that ‘there is only one social responsibility’ for a company to use its resources to

  • give as much to charitable causes as possible
  • ensure employment
  • provide good facilities for workers
  • increase profits so long as it stays within the rules of the game
  • 4. 
    Which is the approach to corporate planning?

  • Customers and workers satisfaction
  • Planning skills
  • Optimising
  • All of the above
  • 5. 
    Which is the aspects of TQM efforts?

  • Problem solving tools
  • Internal service quality
  • Total involvement of all personnel
  • None of the above
  • 6. 
    The ethical dilemma of choosing between two rights refers to

  • choosing between the lesser of two evils
  • deciding which of two employee rights is the most important
  • deciding to offer a bribe or lose out on an important opportunity
  • choosing between the two types of sexual harassment
  • 7. 
    Which statement is true?

  • Skills are not enduring due to fatigue
  • The final proof of sincerity and seriousness is uncompromising emphasis on integrity of character in a job
  • The mental contents of the good person are called moral and ethical values
  • All of the above
  • 8. 
    Which statement is/are true?

  • Ethics is not synonymous to religious morality or moral theology
  • Ethics is the principle that guide the human behaviour
  • The terms ‘ethics’ and ‘morality’ are not synonymous terms
  • All of the above
  • 9. 
    The elements of management system in quality environment of TQM is

  • Method and procedure
  • Process
  • Focus
  • All of the above
  • 10. 
    The environmental analysis includes

  • Political conditions
  • Social factors
  • Economic conditions
  • All of the above
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