CBSE  /  Class 12  /  Business Studies  /  Controlling

  • 1. 
    The comparison of actual performance with the planned performance becomes easier if the standards are set in

  • Qualitative terms
  • Quantitative terms
  • Either of the above
  • None of the above

  • 2. 
    Identify the correct sequence of the steps involved in the controlling process.

  • Measurement of actual performance, Taking corrective action, Setting performance standards, Comparison of actual performance with standards, Analysing deviations
  • Comparison of actual performance with standards, Setting performance standards. Measurement of actual performance, Analysing deviations, Taking corrective action
  • Setting performance standards, Measurement of actual performance, Comparison of actual performance with standards, Analysing deviations, Taking corrective action
  • Taking corrective action, Measurement of actual performance, Comparison of actual performance with standards, Analysing deviations, Setting performance standards

  • 3. 
    Deviations are said to be positive in nature when

  • Planned performance is more than the actual performance
  • Actual performance is more than the planned performance
  • Both planned and actual performances are same
  • None of the above

  • 4. 
    The controlling function is performed by

  • Top level management
  • Lower level management
  • Middle level management
  • All of the above

  • 5. 
    Om Prakash has set up a small business unit for the manufacturing of detergent. In order to market the detergent in the local residential areas, he has appointed a team of ten salesmen. Each salesman is expected to sell at least 200 units of the detergent within a week’s time. Identify the point of importance of controlling being highlighted in the above case.

  • Controlling helps in judging accuracy of standards.
  • It ensures efficient use of resources.
  • It helps in improving employee motivation.
  • It facilitates co-ordination in action.

  • 6. 
    Which of the following is not an importance of controlling function?

  • It ensures order and discipline.
  • It restricts co-ordination in action.
  • It helps in judging accuracy of standards.
  • It improves employee motivation.

  • 7. 
    Yash runs a logistic company. The Tour Incharges of each trip in the company are expected to submit a report to the Event Manager on the completion of every trip. Identify the step in the controlling process being described in the above lines.

  • Setting of standards
  • Measurement of actual performance
  • Taking corrective action
  • Analysing the deviations

  • 8. 
    Controlling is known as a backward-looking function because

  • It relates to future course of action.
  • It is like a post-mortem of the past activities
  • To find out deviation, it aims at improving future performance.
  • All of the above

  • 9. 
    In an artificial plants manufacturing unit, the standard output set for a worker is 50 units per day. Dinesh produces 48 units in one day. In the given case, the value of deviation is

  • -2
  • + 2
  • 98
  • None of the above

  • 10. 
    This concept of Control Management is based on the belief that if you try to control everything, you may end up controlling nothing.

  • Critical point control
  • Key result areas
  • Management by exception
  • Deviations
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