CBSE  /  Class 12  /  Business Studies  /  Directing

  • 1. 
    Which one of the following is an element of directing?

  • Delegating authority
  • Designing organisation structure
  • Communication
  • Designing control system

  • 2. 
    Motivation is not

  • a complex process.
  • related to satisfaction
  • an easy process.
  • a goal-directed behaviour

  • 3. 
    Need hierarchy theory of motivation has been given by

  • Maslow.
  • Fayol.
  • Taylor.
  • Koontz.

  • 4. 
    Which one of the following is not a financial incentive?

  • Bonus
  • Provident Fund
  • Co-partnership
  • Challenging job

  • 5. 
    Which one of the following is a non-financial incentive?

  • Recognition
  • Perquisite
  • Retirement benefit
  • Stock option

  • 6. 
    Leadership is based on a superior’s

  • authority.
  • responsibility
  • accountability.
  • pesuasive Communication

  • 7. 
    Encoding is related to

  • converting message into symbols.
  • converting symbols into machine
  • transmitting message.
  • receiving symbols

  • 8. 
    Grapevine is a form of

  • formal communication.
  • channel of communication
  • informal communication.
  • barrier to communication

  • 9. 
    Which one of the following is a semantic barrier?

  • Organisational policy
  • Lack of attention
  • Technical jargon
  • Status

  • 10. 
    ___ is the process of stimulating people to engage in goal-directed behaviour.

  • Communication
  • Motivation
  • Directing
  • None of these
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